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The award winning newsletter from Creative Travel / April 2017
Hotel News
Sheraton Hotels & Resorts Celebrates 80 Years of Going Beyond
Sheraton Hotels & Resorts, part of Marriott International, Inc. (NASDAQ:MAR), launches its Go Beyond platform in celebration of its 80th anniversary. The multi-faceted campaign includes a new marketing creative, global associate rallies and guest surprise and delights.

"Go Beyond celebrates the past 80 years and is a recommitment for the next 80," says Brian McGuinness, senior vice president and global brand leader, Marriott Hotels, Sheraton Hotels and Delta Hotels. "The campaign highlights our commitment to providing exceptional service to our guests, great culture for our associates and return for our owners. Along with product transformation, we are also kicking off a multi-channel global advertising campaign, new associate training, new apparel and amenities program and partnership activations."

Go Beyond was inspired by Sheraton's associates and the heart they bring to their service, which is why they were the subjects in the new creative. The Go Beyond campaign showcases actual Sheraton associates interacting with guests in small but meaningful ways that have great impact on a traveler's experience. In one such execution, a Sheraton associate eagerly dives to the bottom of the hotel pool to retrieve a child's precious stuffed bunny. In another, an associate is seen in fantasized version of going beyond when they parachute into the middle of a desert to bring ice-cold water to parched patrons.

Marriott's most global brand, spanning 450 hotels across 75 countries partnered with Venables Bell & Partners, Adweek's 2016 Breakthrough Agency of the Year, to create the campaign. View the creative here: Link to Print Ads; Link to :30 spot

The Go Beyond platform starts on property where the 100,000+ Sheraton associates, the heart of the brand, will go through training programs that continue to give back and focus on the development of their people. Individual hotels will also undergo new transformations from room designs to modern touch points that carry through check-in to check-out, a more focused food and beverage program and new, infused energy at our Sheraton Clubs.

Sheraton's partnerships including Major League Baseball open up great opportunities to spread the Go Beyond message. On May 2nd, Sheraton will unveil a series of videos featuring Major League Baseball legends who will speak to how people have gone beyond for them and the impact they had on their lives. Baseball fans will have an in-depth look at never before told stories from Chicago Cubs left fielder and 2016 World Series champion, Kyle Schwarber, 2008 World Series champion and outfielder free agent, Shane Victorino, Five-time All-Star and Pittsburgh Pirates outfielder, Andrew McCutchen, and Baseball Hall of Famer, Dave Winfield.
Hyatt Place Rameswaram Hotel Opens in India
Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Place Rameswaram, the first Hyatt Place hotel in the South Indian state of Tamil Nadu and the fifth Hyatt Place hotel to open in India.
Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Place Rameswaram, the first Hyatt Place hotel in the South Indian state of Tamil Nadu and the fifth Hyatt Place hotel to open in India. Developed by JKR Enterprise Limited, the hotel offers guests a convenient base for pilgrimages and leisure travel in the southernmost tip of India.

“The opening of Hyatt Place Rameswaram is a significant milestone for the Hyatt Place brand as it continues to expand in India and across the globe,” said Kurt Straub, Hyatt’s vice president of operations, India. “Rameswaram’s first Hyatt Place hotel will be a vibrant and dynamic hotel that combines comfort and style that fits right into the region’s religious tourism.”

Hyatt Place Rameswaram is situated in the heart of the Rameswaram, close to the holy Ramanathaswamy Temple and Agni Theertham, one of Rameswaram’s sacred bodies of water, as well as the house of former Indian president Dr. A.P.J. Abdul Kalamvarious. The holy city of Rameswaram is located on an island connected through the famous Pamban Bridge to mainland India. It is one of the four renowned “Chaar Dham” pilgrimage spots in the country and a place of great interest for both domestic and international travelers.

“We are delighted to announce the opening of Hyatt Place Rameswaram in South India. The Hyatt Place brand offers an innovative service concept and a modern design, and we are confident this hotel will provide a wonderful new lodging option to those visiting the area. JKR remains highly committed to providing modern and affordable accommodation and services that cater to the needs of those visiting the holy city,” said Sharda Deepa, managing director, JKR Enterprise Limited.

“The Hyatt Place brand is designed to offer seamless experiences for travelers, and we know that our guests will appreciate the comfortable and functional amenities offered at Hyatt Place Rameswaram,” said Utsa Majumder, general manager, Hyatt Place Rameswaram.
Hyatt Place Rameswaram is under the leadership of General Manager Utsa Majumder and Director of Sales Deepak Sharma. In her role, Utsa Majumder is directly responsible for managing the day-to-day operations of the hotel, including overseeing the hotel’s 100 associates and ensuring guests encounter the thoughtful service for which the Hyatt Place brand is known. Deepak Sharma is responsible for providing sales service and support to travelers and meeting planners frequenting the Rameswaram and Madurai areas.
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